Being involved in a car accident is more than an inconvenience – it’s a major frustration. Even the most careful and skilled drivers, have accidents.

Thanks to the latest safety inclusions in today’s cars – hopefully, you’ll be alright. To reduce the stress and inconvenience to you, here’s our tips on what you should do to help get your car back on the road as fast as possible.

Learn what to do after an accident, whom you should contact and what your legal obligations are.

Who’s to blame?

First, do not admit liability for the motor vehicle accident, or blame yourself publicly (this is for your own protection should legal considerations be raised).

Contact your insurer at your earliest opportunity. They will work with all parties involved in order to determine responsibility. Be sure to request Brighton Panel Works as your preferred repairer. Most insurance companies now let you select your repairer – does yours?

Your responsibilities to the other driver

Exchange names, addresses, registration numbers and insurance company details. Once again, do not admit liability for the accident, or blame yourself publicly. If safe, and you are able to, take images of vehicles involved.

Who should be contacted?

Police should be notified if a person has been injured or killed or if there is damage to property or livestock and the owner is not at the scene.

What if someone is injured in an accident?

Dial the emergency service Number 000 (free call) and ask for either ambulance, or police, in order of urgency. Be prepared to tell the emergency service:

  • It’s a car crash
  • Where it’s located
  • How many people are injured
  • Your name

Additional information provided from RACV.

Brighton Panel Works specialises in prestige car repairs, providing services ranging from panel beaters and paintless dent removal to courtesy cars. We are experienced in repairing all prestige car models, including Range RoverAudiVolkswagenLexusVolvoPorscheMercedes and BMW. Our clients come from all across Melbourne, including HamptonGlen IrisToorakArmadaleMalvernBrightonElwoodElsternwick, Bentleigh East and more.